Last date of 2019 for hire applications is Friday 13th December at 4pm. Applications placed after this time will be processed until the new year. The last available delivery date is Wednesday 18th December.
Please note that we are closed from Friday 20th December - Thursday 2nd December.
You just need to choose your preferred machine(s) and proceed to the checkout to make your initial payments. Once that payment has been made, you will be prompted to set up an account in order to sign your hire agreement, provide proof of identification and set up your direct debit. You can check out our full guide on how to set up an account here.
Once we have received your completed hire application, we will then contact you to arrange delivery of your machine. Delivery can be arranged for any weekday, or a Saturday for an additional charge. Please note that delivery will take place between 9am and 5pm.
The equipment that we offer for hire has been chosen for their robust nature and long life span. Each machine that we send comes from our hire pool has been serviced and maintained to ensure it is in the best condition before dispatching to you.
When you are ready to return your machine, please contact us via phone, email or via our collection form and we will contact us to arrange collection of your machine. Please note that we require 30 days notice for the cancellation of your hire agreement and machine collection.
To prepare your machine for collection:
Please ensure your machine is the condition that it arrived in. If we receive a returned machine in an unclean condition, then you will be charged £20 from your deposit to have the machine cleaned.
If your machine came with packaging, please re-box the machine.
On the day of collection, please ensure that the machine is in an easily accessible room, and does not need to be carried downstairs.
Delivery can vary by machine and business levels. We aim for up to 4 workings days following a successful application. In some circumstances, the delivery time might be longer. Feel free to drop us a message to inquire about currently delivery times.
If you are unavailable on the day of your requested delivery, please give at least 3 working days notice to allow us to rebook your delivery/collection for a more convenient day.
In the event of a failed delivery or collection, you will be charged to have the courier rebooked. The charges are as follows: £30 for rowing machines, BikeErgs and SkiErgs; £60 for Assault Bikes, Wattbikes, Pacemill and Rogue Echo bikes.
We offer our hire services to anyone based in mainland UK that satisfies our hire criteria.
We perform a hard credit check on all applicants to determine your eligibility, in the event that your hire application is unsuccessful, we will contact you to inform you and return any fees paid to the account that you paid with.
Yes, we collect all monthly payments via direct debit, this is the safest and most secure method. We cannot accept payment upfront for any machine hire.
Your direct debit will be collected on the same day every month as the day that you receive the machine. You will be notified by our payment provider, GoCardless, 4 days before your direct debit is due.
Once we have received the machine back to our warehouse, we will inspect the machine for any damages, if there are no issues, then we will automatically return your deposit to the account that you paid with.
If there is any damage to your machine outside of expected wear and tear, or if the machine requires a deep clean, then you will be invoiced accordingly and the remainder of your deposit return.
The time it takes for your deposit to be refunded can vary depending on your bank, but please expect up to 10 working days upon receipt of the machine for your deposit to be returned.
The difference between the Trainer and the Pro model of Wattbikes lies in the resistance, the Trainer offers 0-2000w and the Pro offers 0-3760w of resistance. The Trainer model will suit most people looking to improve fitness or manage their weight, but the pro model offers a wider resistance range for athletes looking to train and improve performance. As the cardio machine of choice for Olympiads, Rugby Players and athletes worldwide, the Wattbike is the perfect tool for your training.
All of our hire machines come with a Model B, Bluetooth enabled monitor featuring ANT+ capability. To connect the Wattbike to popular cycling apps such as Zwift, Strava and Sufferfest, you will need to purchase an ANT dongle which is available via the Wattbike website.