DELIVERING YOUR HIRE MACHINE

It’s vital for us at Indoor Sport Services to not only get your delivery right the first time but for the delivery to be as convenient for you as possible. As we are shipping large pieces of equipment to your home, we have to use specialist couriers that offer this delivery service in the most cost-effective manner. Please be aware, that due to the type of delivery we have to use for the equipment, you will need to be present on the day at your address to take delivery of your hire equipment.  

Your delivery options will be available to you upon the initial payment of your first months hire and the set-up fees. Once you have made your payments and completed the online hire process, we will be in touch to arrange the delivery of your machine, you will be charged the standard delivery at checkout. If you would like to upgrade your delivery, please inform us when arranging delivery, delivery upgrade costs detailed below. 

Wattbike hire includes a placed delivery to a room of your choice within a standard-sized house, at the discretion of our chosen courier. 

We offer 3 different types of delivery service:

1. Standard - Next day, overnight service via Courier. Monday-Friday 9am-5pm (Self- Assembly of Equipment).
2. Premium - 48 Hour 2 Man White Glove Delivery Service via Courier (Equipment Set-Up & Assembled) - additional £35
3. Bespoke - 5-10 Working Days, dedicated time slot delivered by on one of our own delivery drivers (Equipment Set-Up & Assembled) - additional £75

Charges

Please note that it is your responsibility to provide us with details of any restrictions or concerns about access to your property. Failure to provide the correct information surrounding the delivery could result in a failed delivery charge of £60.

To avoid any complications or failed deliveries please inform our team of the following:

• Steps/Stairwells
• Tight Spaces
• Limited access to the delivery location. Delivery can be up to an 18 Tonne Vehicle, as a rough access comparison, they are around the same size as a doubledecker bus parked outside of your home.
• If you have concerns about the space and access needed for delivery, please let us know so we can make alternative arrangements and avoid having to charge a redelivery fee.