Please note that we are currently experiencing a technical issue with the hire application. We apologise for the inconvenience and we are working to get this fixed as soon as possible.
May we ask you to please be mindful that during these times we are going to be operating at a reduced capacity to enable staff to work from home and reduce contact with others. This may mean slower dispatching, deliveries and customer service access.
We are experiencing increased demand at this time, please expect longer waits for the availability of all equipment.
During this period all deliveries and pickups are to be contact-free. This is to protect everyone's health and safety during the COVID-19 outbreak and will be in place for the foreseeable future.
How do contact-free pickups work:
It’s vital for us at Indoor Sport Services to not only get your delivery right the first time but for the delivery to be as convenient for you as possible. As we are shipping large pieces of equipment to your home, we have to use specialist couriers that offer this delivery service in the most cost-effective manner. Please be aware, that due to the type of delivery we have to use for the equipment, you will need to be present on the day at your address to take delivery of your hire equipment.
Your delivery options will be available to you upon the initial payment of your first months hire and the set-up fees. Once you have made your payments and completed the online hire process, we will be in touch to arrange the delivery of your machine, you will be charged the standard delivery at checkout. If you would like to upgrade your delivery, please inform us when arranging the delivery, delivery upgrade costs detailed below.
We offer 3 different types of delivery service:
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Please note that it is your responsibility to provide us with details of any restrictions or concerns about access to your property. Failure to provide the correct information surrounding the delivery could result in a failed delivery charge of £60.
To avoid any complications or failed deliveries please inform our team of the following: